Work With Us
Vacancy: Graphic Designer
Are you a creative and detail-driven Graphic Designer looking for a new challenge in the world of women's fashion e-commerce? Mary Grace London is seeking a talented individual to help bring our brand to life visually.
Responsibilities
• Design compelling, on-brand visual assets for our website, including banners, product images, and promotional content.
• Create marketing materials for social media, email campaigns, and digital advertising.
• Ensure visual consistency across all brand touchpoints in line with our brand guidelines.
• Collaborate with the marketing team to develop creative concepts that resonate with our target audience.
• Stay current with design trends and contribute fresh ideas to elevate the brand's aesthetic.
Requirements
• Proven experience as a Graphic Designer, ideally in an e-commerce or fashion environment.
• Proficiency in Adobe Photoshop, Illustrator, or equivalent design tools.
• A strong eye for aesthetics, typography, and attention to detail.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong communication skills and the ability to collaborate across departments.
• A portfolio showcasing relevant design work.
What We Offer
• The opportunity to shape the visual identity of a growing women's fashion brand.
• Competitive compensation and performance-based benefits.
• Flexible working hours and remote work options.
• A creative, supportive, and collaborative team environment.
• Room for growth and professional development.
To apply, please send your CV and portfolio to info@marygracelondon.com with the subject line "Graphic Designer Application".
Vacancy: Customer Experience Associate
Are you passionate about fashion and dedicated to delivering exceptional customer service? Mary Grace London is looking for a customer-focused individual who thrives in a dynamic, fast-growing e-commerce environment.
Responsibilities
• Respond promptly and professionally to customer enquiries via email and other channels.
• Assist customers with order tracking, returns, sizing guidance, and general product questions.
• Handle complaints and escalations with empathy and efficiency.
• Maintain accurate records of customer interactions and feedback.
• Work closely with the team to identify recurring issues and suggest improvements.
Requirements
• Previous experience in customer service, preferably within fashion or e-commerce.
• Excellent written and verbal communication skills in English.
• A genuine passion for women's fashion and personal style.
• Ability to remain calm, kind, and solutions-oriented under pressure.
• Highly organised with strong attention to detail.
• Flexibility to adapt to changing priorities in a growing business.
What We Offer
• A warm and welcoming team culture with shared values.
• Competitive salary and benefits.
• Flexible and remote-friendly working arrangements.
• Opportunities to grow within the company as we scale.
• Staff discounts on our collections.
To apply, please send your CV and a short cover letter to info@marygracelondon.com with the subject line "Customer Experience Application". We look forward to hearing from you.